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FenBeary Folk May 9, 2008

Hi I listed Corylu for $1 (brave I know) but the listing started at 9.40pm BST and is still not there??? It is now 7.40am.

10 HOURS

Is this normal, I know it used to take a few hours but and :twisted:

Anyone else have the same problem, I use Auctiva

LisaAP May 9, 2008

I can see your listing now Sue.    Looking good and all the best with your auction, I'm sure that he'll do well for you. 

Regards

Lisa

BootButtonBears May 9, 2008

10 hours is a bit long to have to wait Sue isn't it.  I think the longest I have ever had to wait on Ebay US is about 6 hours.  It is a bit annoying when you are paying for that time.

FenBeary Folk May 9, 2008

Thanks I can now see him in the main listings but am I being thick cos I paid to have him in featured items or so I thought!!!! It cost $19.95 is this the right one to have him listed on the front page :lol:

Ok just had a look and I have opted for the wrong one but I can't see how to upgrade him

HELP

Densteds May 9, 2008

Hi Sue,
I can tell you why your listings aren't showing for such a long period, it's Auctiva....if you use their slideshow thingy your listing will not show in the search or category for up to 12 hours, as soon as I saw your post I had a look to see if you had it...and sure enough, there it was.

This was happening to me with every listing, and I was getting so frustrated. I got onto livehelp about 6 times asking why and they kept saying some take longer to show, it's being indexed, "did you revise it" NO!!! I'd say......but my listings were showing as being revised and it wasn't me doing it, which was a bit creepy because I thought someone had hijacked my account.....but it was actually when the auctiva slideshow was activated, this showed as a revision and therefore the listings were delayed sometimes up to 24 hours because they were indexed again.....and like you paying to be in the featured section and losing this amount of time was very annoying..

I finally asked one of the livehelp people if it could be Auctiva, and they sheepishly replied oh yes it might be....so I closed the account and have not had a problem since....also a few of my friends were experiencing the same thing, so I suggested they close their account too... they got rid of it and no more problems, their auctions show up virtually as soon as their listed.........

FenBeary Folk May 9, 2008

Oh Denise thank you, also for your PM much appreciated

I have really mucked things up BIG time, I tried to find a way to revise and add the featured plus but as I was in a rush, I always am and don't read things properly, I decided that the only way to sort it was to cancel my listing and re-list.

It wasn't until I re-listed I discovered that you have to have a feedback of 10 to use it, I have just started to use fenbearyfolk, as it was available and I am going to just use pemblington for my personal stuff .....hubbies car parts and tool requirements, if you know what I mean

So you can imagine, shock horror, I am technically an ebay newbie with no history and a 240 100% on my other name, well you can imagine I was a bit peeved with myself..................note for the future READ properly

And I can't even buy 10 safety pins to get a 10 now, so it looks like I will listing a few bears at $1 to start and praying that I get to 10 soon

As for auctiva, thanks for the explanation I did look to see if you could turn the scrolly thing off but couldn't find anything, do you know of any other listing guys as I am not keen on ebays backgrounds. I know there is the Sourcebook but I think you have to pay