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All Bear All Bear by Paula
Kent
Posts: 5,162
Website

I have just tried to upload 2 entries to the Golden Teddys, but despite paying for both entries at the same time (as the website requests) via Paypal, I have only received one credit which enables me to upload a single entry.  Has anyone else had this problem?  I've emailed Jones Publishing, so hopefully it will be resolved soon.

All Bear All Bear by Paula
Kent
Posts: 5,162
Website

Update:  Submitting online has been an unreliable process and unfortunately it has become apparent the online submission system is/has been flawed ... I was attempting to upload to two categories and found it impossible to do so, despite having the payment taken from my credit card for both entries.  At present it seems there is now also a problem with the GT's payment system regarding Paypal.

On the plus side Sarah, the Ed, has been very helpful and courteous throughout and I have been advised that the IT department are trying to resolve the problems I have experienced - I have also now had it confirmed that my entries sent on the 12th November, are actually in the system.

So, before submitting your GT entries online, I would recommend that you first clarify with Teddy Bear Review magazine that the online submission system is now working properly. bear_thumb

Personally I will keep my fingers crossed we can return to a postal submission system for future competitions! bear_original

TamiL Dolls N Dreams
Aurora, Colorado
Posts: 6,454

Hey Paula, sorry about that, thanks for the heads up  bear_thumb

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