Banner Sponsors
For artists and collectors sponsored by Intercal...your mohair supplier and Johnna's Mohair Store
Well I got and order from my website and sent it off last week.. the fellow received it
today and send me this... " I was expecting “Fluffy” to be just that, fluffy. Instead “Fluffy” has a
rigid insides or framework. Is it possible to exchange this “Fluffy’ for a soft and pliable “Fluffy”?"
Are most artist bears stuffed quite firmly? lol... I know some people make soft squishy critters..
but I prefer mine to be stuffed so they keep shape well.
Anyone ever have this one happen.. lol. I just told the person that I don't make "pliable bears"
and if he wants to return it I will give him a refund.. I didn't know what else to say.
Bear Hugs!
Melanie
Little Bear GuyHi Melanie,
Yep we stuff our bears like bricks, thats the way we have always done and we have tried to do a soft cuddly stuffed one but just can't seem to do it.
We have had people write to us about how hard the bear is stuffed once they received it, they just weren't expecting it but liked it non the less. I think with agreeing to take the bear back and refund their money is a good step, that way they can't complain. Just make sure to tell them you won't be refunding them the cost of them shipping the bear back to you.
big hugs
Shane
Delartful BearsI am with Shane. I stuff mine very firmly. I like them stuffed firmly, I think they display better, and besides - they aren't a child's toy!!! I know people here don't stuff firmly - so there's no right and wrong, but that's just how I feel.
I would point out that a lot of artists stuff firmly, they aren't chldren's toys. You will offer a replacement if you're OK with that.
I always point out that my bears are stuffed firmly in their descriptions - so no-one can complain once the bear is received.
Danni
Bears by JodiSounds like the guy has never bought an artist bear. Mine are firm also. Thats strange. I had some one tell me before it wasn't what she expected. and left it at that. I went back to look at the e bay listing and the pictures were right on , good color very clear and description exactly what she got. She didn't ask for her money back but I wasn't sure what to do , I could not figure out what she expected !! It was 2 bears and she got the best deal in town on it . I did a special for the holidays and let it go really cheep. SOOOOOOO I guess things like that happen . But that was the first time in 17 years !!! Don't feel bad, he is just not used to an artist bear. And maybe my person wasn't either.
Yeah, in the years I've been making bears I've rarely come across someone thinking a bear
was stuffed to hard.... I've had people request soft stuffed bears, which if the design allows I
am more than happy to make it that way. .... I remember the running joke we had at this one
show with this gal who stuffed her bears so hard I told her they could be used as a
weapon.. heehee... "look out or she'll club you with one of her bears" heehee. good thing she
had a sense of humor.
Anyway, I'd make him a soft one but it won't turn out like the picture and that is what he wants.
I think I will add that to my website that all my critters are stuffed firmly... just in case someone
else ever has an issue with being to "rigid".. hehe.. I probably shouldn't find that funny.. but
I've never had someone say my bears were not "pliable".... lol.
I'm waiting to hear from him now to see if he wants to return it or not.
Bear Hugs!
Melanie
Brisbane
Yes mine are stuffed very firmly as well...I always worry that they will 'droop' over a period of time if I don't stuff them firmly enough... 
Pumpkin & Pickle BearsWhat the HELL did this guy think he was buying??! 
I stuff all of my bears firmly (unless I'm making a 'floppy' bear). When you go to a big show like Hugglets I would say that 90% of the bears for sale are firmly stuffed......I think it's quite rare to find a softly stuffed artist bear! Silly man!
Kim-Bee BearsWhat the HELL did this guy think he was buying??! :wacko:
:crackup: :crackup:
I don't stuff rock hard but I do stuff hard -- when I think of a soft squishy bear, I think of a manufactured bear but maybe that is just me...
Flying Fur Studiossounds like we all stuff firmly. I think that's a nice difference between artist bears and the manufactured ones.
geesh
and if you're not sleeping with them in bed at night, why does he care?
Kim-Bee Bearsand if you're not sleeping with them in bed at night, why does he care?
Good point, good point!
Matilda Huggington-beareOOOps! I nolonger stuff as firmly as I use to. They arent what I'd call squishy but they do have a wee bit of give in them. Then each critter gets what is needed for him. Some are hard ,some are firm and some are soft.
MMMmmmm??? I'm glad this came up because I dont say how they are stuffed to my customers.
Will have to change that from now on. I really didnt think it actually mattered. But I seem to be wrong on this point.
WEndy
Well I have a feeling this guy does not know what an artist bear is..... but who knows..
I have not heard back from him yet..
Bear Hugs!
Melanie
My animals are stuffed quite firmly, not as rock hard as I used to though.
I had a customer just like that Melanie, that wanted to have the double neck joint removed (she thought is was not soft enough) and wanted to have half of the stuffing removed as well, then she also wanted to have the poor bear altered from girl into boy....I'm not into that kind of surgery, so I did not go along with her wishes and said she could send the bear back. If someone is going to buy my work, then they should understand that my creations feel as I like them to feel. I wonder what Vincent van Gogh would have thought if someone had sent him back his sunflower painting telling him that they liked roses much better....It would have depressed the poor man even more....
Ellen :rose:
Ugh, so she wanted you to mutilate your critter.. ack! Yeah, I would have done the same thing.. So did
she send it back? I don't think alot of people think of our art as what it is ART.
Bear Hugs!
Melanie
sounds like we all stuff firmly. I think that's a nice difference between artist bears and the manufactured ones.
geeshand if you're not sleeping with them in bed at night, why does he care?
heehee, maybe he is wanting to sleep with it.. heehee.
Hugs!
Melanie
What the HELL did this guy think he was buying??! :wacko:
Lol.. maybe I should ask him heehee
Hugs!
Melanie
